Frequently Asked Questions
HOW DO I BECOME A DEALER
We’ll happily consider dealer relationships. Minimum orders apply for dealer pricing.
Other requirements include Minimum advertised sales price restrictions and marketing requirements.
Call us if you want to inquire about becoming a dealer.
HOW DO I GET SPONSORED?
We’re always eager to support established and rising stars.
To qualify, you need to be active at events and as importantly, you must have a strong social media following and understand the importance of hashtags.
Ideally, we look for positive people who can provide god photos and videos so we can help promote you, too.
DO YOU SPONSOR EVENTS?
It depends on the event and the social media footprint. It’s well known that the more exposure your event gets, the more it has value. Call us to have a discussion.
HOW DO YOUR WETSUITS STACK UP AGAINST OTHERS?
We have the best wetsuits in the world. A bold claim, right? You can read about this elsewhere on our site but it comes down to the material we used. This material is made only in one country, in one factory and we have the exclusive.
We’ve tested dozens of other manufacturer’s suits over the years and we were never satisfied – until now.
Every person who has tried our suits have come over to our brand.
WHAT IS YOUR RETURN POLICY?
We accept returns if items are damaged and exchanges if you don’t like the size. Call our office to arrange an exchange.
HOW CAN I CONFIRM THE FITMENT OF THE GEAR I AM ORDERING?
You can call our office and talk to a rep about your measurements and we can recommend the best size for you.
WHAT IF MY ORDER COMES DAMAGED OR GETS LOST IN TRANSIT?
Damaged items are no problem. Call us to arrange an exchange.
If your item is lost in transit and past its delivery date, first contact the carrier. If they don’t give a date commitment or cannot locate the item, call us so we can initiate a claim.
HOW TO TAKE CARE OF MY WETSUIT?
The best way to care for these garments is to rinse them with fresh water. Be sure not to use salt water or water from home water softeners that use salt pellets for the osmosis process.
Hang them in a dry area, but do not store them in direct sunlight.